The Japan Earthquake Support Community is no longer being actively monitored.
If you have questions regarding Return Guidance for Families stationed in Japan, please contact Mr. William Hoerman at william.hoerman@usfj.mil.
For more information on general family support topics, visit the PACOM People of the Pacific Group.

Japan Earthquake 2011 Support

Japan Earthquake 2011 Support
A response community for the earthquake near Japan and resulting tsunami
Family Support
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RETURN GUIDANCE

This section provides some initial guidance on the return process.  Additional guidance will be added as it is developed.  For Misawa family members the preferred return method will be the Patriot Express military flights directly to Misawa.  This is an issue still be refined to address adequate availability.  For Kanto Plain family members, each installation will have personnel at Narita to welcome you home and facilitate the ground transportation to home installation.  Arrangements are being made for pets as well.  Returning family members should be prepared to cover the cost, in cash, for the return bus transportation.   This is a reimbursable expense.

AD Termination Japan Final with FSA comments
Comments: This document is a summary of OSD entitlements and allowances for evacuated family members and home station personnel.  However, it is not all-inclusive.

Termination of AD Japan – 15 Apr 2011
Comments: This is the Undersecretary of Defense announcement terminated the voluntary authorized departure.

Travel and Allowances – Termination Order 04-15-11 v5 – Public
Comments: This document also addresses entitlements, but also specifically provides instructions on contacting the Carlson-Sato Travel Office to make reservations to return.  This document pertains to family members of Air Force and Marine Corps sponsors, except those assigned to Camp Zama.  Camp Zama will be contacting all family through their sponsors, regardless of Service (except Navy), to arrange return transportation.  All Navy family members will contact their sponsors who will arrange transportation through the installation CTO.  Navy sponsors on non-Navy installations will contact the nearest Navy installation. 

For Misawa family members, additional Patriot Express flights out of Seattle-Tacoma to Misawa have been added for 21, 23 and 24 Apr.  Family members should e-mail the JAPAN EFM REINTEGRATION DATA WORKSHEET to Carlson-SATO at JAPAN@CWTSATOTRAVEL.COM. Carlson will then forward this data to the Misawa TMO to book seats on one of the Patriot Express flights.  Once Misawa TMO provides Carlson the Patriot Express confirmed reservation, Carlson will book commercial transportation to
Seattle-Tacoma and notify the family members."

JAPAN EFM REINTEGRATION DATA Worksheet
Comments: This is the form needed by Carlson-Sato to book reservations through the centralized booking process. 

Pacific Passage Pet Importation Requirements
Comments: Family members returning with pets should review this document for specific guidance on what is required.  Some exceptions have been made to make it easier to return the pets to Japan.

The Defense Travel Management Office will be available to support after hours questions via the Travel Assistance Center (TAC). The TAC provides support to travelers before, during and after travel and is prepared to support this operation. The TAC can be reached at 1-888-Help1-Go (1-888-435-7146) or 1-809-463-3376. If you are calling from overseas, you can now directly dial the TAC at 1-888-Help1Go from any DSN line

Returning to Japan with a Newborn
Comments: Guidance for family members returning with newborn babies who do not have passports, and in some cases a birth certificate issued yet

Department of State Japan Travel Alert



SCHOOLS

As of Wednesday, 23 March 2011, all DoDEA Pacific schools will be open and operating on a normal schedule.  Find more information on the DoDEA Website.

 

ACCOUNTABILITY

 

Accountability systems allow the military to account for, manage, and monitor personnel affected by a catastrophic event. If you are affected by the March 2011 events in Japan, update your contact information and account on the appropriate site:

RADIATION PROTECTION

The tsunami knocked out cooling system power at the Fukushima Nuclear Power Plant. Following are some resources on radiation protection:

MILITARY BASES

MILITARY BRANCH RESOURCES

 

Air Force

 http://newpreview.afnews.af.mil/yokota/library/earthquake&tsunamireliefinfo.asp
Air Force Aid Society

Army

U.S. Army Garrison-Japan Homepage: http://www.usagj.jp.pac.army.mil
U.S. Army Japan & I Corps Forward Homepage: http://www.usarj.army.mil
USARJ - http://www.facebook.com/USARJ
U.S. Army Emergency Relief
The Army Travel Assistance Center:  1-800-582-5552.

 Navy

Japan-related Navy personnel and their families
Emergency Coordination Center: (877) 414-5358 (Available 24/7)
DoN Civilians, Dependents Helpline 1-877-689-2722
Navy Family Accountability and Assessment System (NFAAS): https://navyfamily.navy.mil/

Entitlements & Allowances (Travel Processing Center-Hampton Roads, VA (TPC-HR)):
(866) 239-0303 & (866) 708-6985 (Fax)
Policy: http://www.npc.navy.mil/CareerInfo/PayAndBenefits/JapanEarthquake.htm

Navy civilians and their families
Email questions to DONhrfaq@navy.mil
DONHR website (see “News & Information” section on left) www.donhr.navy.mil or
http://www.public.navy.mil/donhr/Employment/Pages/AuthorizedDepartures.aspx

Navy Installations Information
Japan Disaster Response Installations Update

www.cnic.navy.mil Twitter: @Fleet_Family
Lost or Damaged Property Claims: (888) 897-8217 & (866) 782-7297 – Fax
http://www.jag.navy.mil/Relief_home.htm
 
Navy Healthcare Support
http://www.med.navy.mil/tsunamiresources
 
Tricare Overseas and SOS info: (877) 451-8659
www.tricare.mil/tsunami

Navy Public Affairs Support
To our NPASE families arriving from Japan- NPASE HQ has established a 24-hour hotline to assist you upon arrival CONUS. It is requested that you contact the hotline at (757) 613-2204 once you reach stateside. Our command ombudsmen stand ready to guide you through the many resources and stateside agencies available to military family members.
West coast: Travis Murphy, (619) 405-2262 / Email: NPASEW.ombudsman@gmail.com
East Coast: Katie Swoboda, 757-971-7902/ Email: Navywife2ben@yahoo.com

Fleet and Family Support Center (FFSC)
http://www.navy.mil/search/display.asp?story_id=59271
 

Navy-Marine Corps Relief Society

 

SOCIAL MEDIA

 

Facebook pages

Military Community and Family Policy - Quality of Life information for military families

Dept. of Defense Educational Activity (DoDEA)- a DoD entity operating military primary and secondary schools

Dept. of Defense Educational Activity Pacific- the DoDEA branch in the Pacific showing status of school opening/closings.

Dept. of State - additional information about evacuations

Military One Source - Counseling services for military families

Twitter

@NavyNews
@PacificCommand
@AmbassadorRoos
@PacificFleet
@COMNAVFORJAPAN
@CFASJAPAN
@CFAY_Yokosuka
@NavyNews/navy-deck-log
@dodea_pac

OTHER USEFUL LINKS