Hello APAN Users,
This is a VERY IMPORTANT announcement for ALL Adobe Connect Users! Please read carefully:
In an effort to bring Adobe Connect room content into compliance with the APAN 2 year retention policy and prepare for the next upgrade, the APAN Team will begin deleting all documents and video recordings that have been uploaded/saved to ADOBE CONNECT ROOMS ONLY that are dated 2021 and older.
This cleanup is set to begin Monday December 4, 2023.
If any Adobe Connect Room host wants to keep any files dated 2021 or older, it is the responsibility of the Adobe Connect room host/s to download those files or recordings and save them to a different location outside of APAN. APAN staff members will NOT be downloading data for users.
How to find your Adobe Connect data:
Login to APAN ( https://www.apan.org/), click on the 3x3 grid box in the upper right-hand corner > Connect > My Meetings > Hover over the white space to the right of the room name> Edit (pencil icon):
How to download multiple recordings simultaneously:
"Offliner" is an Adobe application that allows you to download multiple recordings simultaneously. Please note that the application only works on Windows and you must have install privileges on your computer. 1) Download Offliner using a Windows computer at: https://adobe.com/go/OfflineRecodingApp. 2) Provide APAN login information.
3) Copy and paste the recording URL into the "Enter Recording URL" section.
*Steps to find your recording's URL can be found above in the "How to Find Your Adobe Connect Data" section.
4) Click "Start," and the videos will begin playing as they are converted to MP4.
5) At the top of the application, under "Folders for storing generated MP4," is the location where the completed recordings will be stored. 6) Once the videos have been downloaded, remove them from the list by right-clicking and selecting "delete."
If you add new videos without removing the completed ones, they will be downloaded again.
All files deleted on and after December 4, 2023 cannot be recovered.
We appreciate your understanding and cooperation while we continue to work on improvements for all of our users.
~ The APAN Customer Engagements Team
Thank you for this information. Will files that are actively associated with a connect room be deleted as well?
Kristen,
If the files were uploaded or modified in 2022-2023 they will not be deleted. File last modified 2021 and before will be deleted.
If you use a document for reference that was uploaded in 2021 or before and that document has not been modified in 2022-2023, that document will be deleted.
If any Adobe Connect room host wishes to keep those old documents, they must download and save them.
I hope that answers your question.
Lucy