APAN Training

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Community Owner Training

• If you are an owner of an APAN Community and would like to request further training, please review the details at APAN University https://community.apan.org/support/p/apanu.   

Is there a registration or RSVP required to join a training session?

• Daily training and new owner training does not require a reservation.  Training details are located at APAN University  https://community.apan.org/support/p/apanu. For customized training, please submit a ticket at https://www.apan.org/pages/support. 

What time zone is used for this training?

• US Eastern Time is the time zone for daily training and custom training sessions.

I'm in the session, but it does not appear to be starting, what do I do?

• If the webinar does not start as expected, contact APAN Support or submit a ticket https://www.apan.org/pages/support. 

What do I need for the training session?

• We recommend a reliable internet connect to be able to participate within each session. 

What are the Client System Requirements?

• Visit Adobe Connect for more information http://www.adobe.com/products/adobeconnect/tech-specs.html 

 APAN University Troubleshooting Tips

• Close other internet browser tabs/windows or desktop applications to improve performance
• If the Connect room does not open, log out of APAN Community (https://community.apan.org ), then open the Connect room again without logging in to Community first.
• If you need further assistance, contact APAN Support https://www.apan.org/pages/support. 

Where do I find further assistance with Adobe Connect? 

• The fastest way to receive assistance for errors is to contact APAN Support https://www.apan.com/pages/support. For training opportunities, please visit APAN University at https://community.apan.org/support/p/apanu.  

(Information last updated on 29 November 2024 by LP)