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Table of Contents
  • Knowledge Base
  • 1. Create APAN Account
  • +2. Account Administration
  • +3. Verint Groups
  • +4. SharePoint Sites
  • -5. Features and Services
    • -Adobe Connect
      • Attend Adobe Connect Meetings
      • Create a Meeting
      • Host and Present Meetings
      • Manage Participant Permissions
      • Manage Recordings, Chat Pods and Transcripts
      • Mobile Adobe Connect Options
      • More About Adobe Connect
      • Requirements for Using Adobe Connect
    • +Chat
    • Email
    • +Maps and GIS
    • Metrics and Analytics
    • Translate
  • 6. Troubleshooting
  • +7. Support
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Attend Adobe Connect Meetings

Table of Contents

  • Attending Adobe Connect Meeting
    • How do I join a meeting?
    • How do I locate a meeting from my Verint Group?
    • Meeting Audio
      • Microphone Rights
      • Audio Issues
    • Change your status
    • Chat

Attending Adobe Connect Meeting

How do I join a meeting?

  1. You have likely received an email invitation with meeting access information.  When the meeting time arrives, click on the link or enter the URL into your web browser. 
  2. The meeting login screen appears.  Login to your APAN account or enter as a guest – entering your first and last name, when prompted.
  3. The meeting launches in your browser.  If the meeting host has not yet arrived to the meeting or meeting security requires the host to approve your attendance, you will be placed in a waiting room. 
  4. Once the meeting host accepts you into the meeting, the meeting room interface appears.

How do I locate a meeting from my Verint Group?

If you did not receive a direct URL from a presenter or host:

  1. Click More in the tabs at the top of your [group].
  2. If there is a Connect Room associated to your [group], you’ll see it listed.
  3. Click your [Connect Room].
  4. You should be redirected to https://connect.apan.org and the specific [Connect Room] you clicked.
  5. You can then start your conference as a host, participant or guest.

Meeting Audio

Meeting hosts have control over how the audio portion of your meeting is conducted.  Depending on how the meeting host set up the meeting, depends on how you will respond.  You can hear meeting audio through your computer speakers or headset.  If a meeting attendee is speaking, you will see a microphone icon next to their name within the attendee roster.

Microphone Rights

If the host set up the microphone rights for all participants, anyone can respond verbally, using their headset and microphone.  In some cases, meeting hosts may give you the ability to speak.  When this is the case, a dialog will alert you that you have the rights to use your microphone.  Clicking the Speak Now link will activate microphone icon in the Application Bar at the top of your screen. 

Audio Issues

If you are having issues with using VoIP, it is recommended that you run through the audio Setup Wizard to optimize your experience.  To do this, select Audio Setup Wizard from the Meeting menu.

Change your status

Within a meeting, you can also change your status to provide feedback to the presenter and other attendees.

  • To change your status, click the arrow on the Status Options drop-down list on the Application Bar and select your desired status option.
  • If you select an option above the line such as Agree or Step Away, your status remains until you chose Clear Status.  If you chose an option below the line such as Speed up or Applause, your status automatically clears itself after a number of seconds.
  • When you set your status, an icon appears next to your name in the Attendees pod.

Chat

  • To send a message to everyone, simply type your message in the chat pod and select enter.
  • If the meeting host has enabled private chat, you can send messages to a specific attendee or group within the meeting. 
    • To do this, use the Attendees pod to hover over the name of the attendee you’d like to chat with, and select Start Private Chat. 
    • Alternatively, you can use the Pod Options menu in the top right hand corner of the pod to select an individual or group by clicking Start Chat With. 
    • Private chat messages show up in additional tabs to make it easy to distinguish between private and public chat.
  • If the host is using a Q&A pod instead of a Chat pod, then all messages are moderated and private chat is not available.
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