Notifications

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Notification types

Verint/Telligent Community Server supports the following notifications:

• Email - The system will generate an email to notify the user about activities he's requested notifications for - such as about new blog posts in a blog he/she is subscribed to. Checking the Email check box in the Settings > Notifications tab will enable the email notification.
• Live Alert - Live alerts are small slide-out notifications that alert you to activity you've requested notifications about. In the above example, checking the Live Alert check box in the Settings > Notifications tab will enable the slide-out notification that someone has posted a new blog post in a blog you're subscribed to. The slide-out notification contains live links to the activity.

Activity from subscriptions - These notifications include actions other members take in relation to the blogs, forum threads, galleries, or wikis you're subscribed to, including:

• Blog posts in blogs to which you are subscribed
• Comments on blog posts to which you are subscribed
• Replies to a thread I'm subscribed to
• Creates threads in forums to which you are subscribed
• Comments on ideas to which you are subscribed
• Status changes on ideas to which you are subscribed
• Comments on media files to which you are subscribed
• New media in galleries of which you are an owner
• Comments on wiki pages to which you are subscribed
• Updates a wiki page to which you are subscribed

Activity from your network - These notifications include actions other members take in relation to you (the member), for example following or mentioning, including:

• Follows me
• Approves my friendship request
• Requests my friendship
• New group invitation
• New group memberships not added by you
• Membership request in groups to which you are an owner
• Mentions my groups
• Mentions me
• Sends me a private message or replies to my private message

Activity related to content you write - These notifications include actions other members take in relation to your content, for example replying to your forum question/discussion or liking your content. The notifications include:

• Achievements awarded to you
• Comments on content that I comment on
• Comments on content I write
• Replies you created awaiting moderation
• Threads you created awaiting moderation
• Replies to a question or discussion I have replied to or suggested an answer to
• Suggests an answer to my question
• Verifies a reply as an answer to my question
• Forums requiring moderation
• Vote updates on ideas you create
• Likes content I write
• Rates content I write

Notification Settings

The Notification tab of Settings lets you specify how and when you want to be notified of events. By default, users receive notifications in the Notification Queue or by Live Alert when any triggering activity occurs (provided that the admin has enabled that type of notification). On his/her Settings > Notifications tab, a member can choose whether or not to receive notifications for some, all, or none of the notification types.

To select which notification types to receive:

1. Navigate to the Settings > Notifications page. Make the following selections:
2. Activity from subscriptions - These notifications include actions that occur on content you're subscribed to. They include:
   • Blog posts in blogs to which you are subscribed
   • Comments on blog posts to which you are subscribed
   • Replies to a thread I'm subscribed to
   • Creates threads in forums to which you are subscribed
   • Comments on ideas to which you are subscribed
   • Status changes on ideas to which you are subscribed
   • Comments on media files to which you are subscribed
   • New media in galleries of which you are an owner
   • Comments on wiki pages to which you are subscribed
   • Updates a wiki page to which you are subscribed
3. Activity from your network - These notifications include actions other members take in relation to the member, for example following or mentioning them. They include:
   • Follows me
   • Approves my friendship request
   • Requests my friendship
   • New group invitation
   • New group memberships not added by you
   • Membership request in groups to which you are an owner
   • Mentions my groups
   • Mentions me
   • Sends me a private message or replies to my private message
4. Activity related to content you write - These notifications include actions that other members take in relation to the content the member creates, for example replying to a forum question/discussion or liking content. They include:
   • Achievements awarded to you
   • Comments on content that I comment on
   • Comments on content that I write
   • Replies you created awaiting moderation
   • Threads you created awaiting moderation
   • Replies to a question or discussion I have replied to or suggested an answer to
   • Suggests an answer to my question
   • Verifies a reply as an answer to my question
   • Forums requiring moderation
   • Vote updates on ideas you create
   • Likes content I write
   • Rates content I write

    

5. To receive an Email notification for a type (listed in the previous step), select its left-column check box. To stop receiving such notifications, deselect the left check box.
6. To receive Live Alerts for a notification, select its right-column check box. To discontinue receiving both notifications and Live Alerts, deselect the right-column check box.
7. Click Save.

(Information last reviewed 23 June 2023)