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Knowledge Base (APAN9.0) Adobe Connect 12.8.0
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Table of Contents
  • +1. Account Administration
  • 1.2 Communities of Interest
  • +2. Verint Groups
  • +3. SharePoint Sites
  • -4. Features and Services
    • -Adobe Connect 12.8.0
      • +AC for Owners, Hosts and Presenters
      • Manage Participant Permissions
      • +AC Troubleshooting
      • +Adobe Connect Training & Videos
      • Adobe Connect FAQs
      • Participating in an Adobe Connect Meeting
      • Using VOIP with Adobe Connect
    • +Chat
    • +Maps and ArcGIS
    • Metrics and Analytics
    • Translate
  • 5. Troubleshooting
  • +6. Support

Adobe Connect 12.8.0

Adobe Connect Overview

APAN uses Adobe Connect for web conferencing and meetings.

  • Meetings are live, in real-time.
  • Adobe Connect uses HTML 5    
  • Adobe Connect is available to use via web browser or downloaded client application. Live screen-sharing is the one feature that requires Hosts and Presenters to download and use the Adobe Connect client . 
    • You will be prompted to install and run the Adobe Connect client application in the following situations:
      • You attempt to login to a meeting using a previous version of the Adobe Connect meeting application.
      • You attempt to share your screen from a browser.
      • You select “Switch to desktop application” from the meeting context menu.
    • For more info on the client app and to download Adobe Connect, click here for a more detailed article.
      • Direct link to Adobe Connect download site: https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html 
  • Meeting rooms are persistent; you only create a meeting room once.  Adobe Connect is not like Outlook where you must schedule a new meeting per event. 
    • This means that your content will always be available in your room.  Anything that is uploaded to your room will remain persistent until deleted. 
  • Meeting rooms are customizable to serve your meeting needs. 

Refer to APAN Applications Governance section 6 for additional guidelines.

APAN uses the on-premises Adobe Connect version 12.8.0. This Knowledge Base covers the most common features of Adobe Connect as implemented by APAN.

For more detailed guidance, visit Adobe’s official support resources:

  • Adobe Connect: Get Started
  • Adobe Connect: Meeting Basics

 

Roles in Adobe Connect

Host

Hosts have full control of the meeting room. They can:

  • Set up meetings, invite and approve guests, place rooms on hold, or end sessions.
  • Add or edit layouts.
  • Prepare rooms with content before the meeting.
  • Promote or demote participants to the Presenter or Host role.
  • Use Prepare Mode to edit layouts for upcoming presentations.
  • Share media, content, screens, and broadcast audio/video.
  • Manage participant audio and video broadcasts.
  • Record the meeting.

Presenter

Presenters can share and engage during a session. They can:

  • Show media, slides, and content.
  • Share their screens.
  • Use chat, answer questions, and broadcast live audio/video.

Participant

Participants primarily view and interact with content. They can:

  • View shared slides, media, and video/audio broadcasts.
  • Use chat, polls, and download files.
  • Broadcast their own audio/video if the Host grants permission.
  • Contribute to specific Pods (e.g., Whiteboard, Notes, Q&A) if access is enabled.
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