A Forum is an online discussion board where users can engage in conversations, ask questions, share information back and forth, and interact with each other. 

Create a Forum Thread

1. Navigate to the desired forum area within your group or community.
2. Click “New” > Start a Discussion.
3. Fill in the details Title, Body, and Tags.  Relevant tags improve searchability
4. Click “Post” to publish the thread.

Reply to a Thread

1. Open the thread you want to reply to.
2. Type your response.
3. Use the rich text editor to write your response, including any multimedia if desired.
4. Click “Reply” to post your response.

Edit or Delete a Post

1. Locate the post you want to edit or delete.
2. Click the “More” > “Edit”.
3. Make changes in the editor and click “Reply” to apply or select “Cancel” to remove the post.

Share a Forum Thread

1. Open the thread you want to share.
2. Click the “More” > “Share”.
3. Choose a sharing option:
   • Copy Link: Share the direct URL.
   • Internal Sharing: Tag community members in replies to notify them about the thread.

Additional Features and Best Practices

• Organize forums with categories and subcategories for easy navigation and searchability.

• Use the mention feature (e.g., @username) to engage users directly and encourage participation in threads.
• Enable notifications for users to receive updates on threads they are involved in.

• Pin important threads to the top of the forum for visibility.
• Close threads when they are no longer active or resolved to keep the forum organized.

• Link to related threads, blog posts, or wikis within forum posts to provide additional information and context.

(Updated 10 MAR 25)