I lived in Naples for several years.

Although it's dirty and deteriorating, the city itself is very beautiful, and some places are truly special.

By the way, I must admit that many people are arrogant. They claim to be friendly and warm, but I encountered a lot of rude and impolite individuals who were often extremely intrusive.

The level of ignorance here is rare in other European cities, and it's very difficult to find people who can speak English, even at a basic level. Italian itself can be a problem for some, especially in certain neighborhoods.

Episodes of racism and xenophobia, sometimes even leading to violence, are quite common. These are based on personal and friends' experiences. I have seen people insulted or even attacked for having disabilities or physical challenges.

I have personally never had problems with robbery, but I am aware of many who have, and it's not unusual to see tourists robbed or victims of bag-snatching.

In my view, Naples is probably one of the most challenging cities to live in Europe due to poverty, unemployment, a lack of opportunities and services, and high levels of crime and pervasive violence. Despite all this, I still think the city is worth visiting, as I don't believe you would encounter major problems going there as tourists. Just avoid carrying too much money or expensive devices with you and stay alert.