King County Metro seeks a highly organized and driven individual to serve as a Bus Rapid Transit (BRT) Program Manager. This career service position, which is classified as Project/Program Manager IV, will lead the RapidRide Expansion Team in the System Expansion and Integration work group. The RapidRide Expansion Team is responsible for leading RapidRide projects from the initiation and planning phases through the design and implementation phases. The BRT Program Manager will manage one of the nation’s most ambitious BRT expansion campaigns, consisting of close to a billion dollars of capital investment over the next decade. This is an incredible opportunity to lead a program and team responsible for high visibility, transformative projects that result in fast, frequent, and reliable service for Metro customers.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As a BRT Program Manager, you will:
Lead a team of staff by developing work plans, mentoring, and providing guidance and review of technical work products.
Build a collaborative team environment and develop capacity within each team member.
Demonstrate a commitment to racial equity and social justice, safety, and sustainability, promoting an equitable, diverse, and inclusive work environment.
Work collaboratively and successfully with a diverse group of individuals from a variety of different positions and backgrounds.
Develop and manage a program of BRT capital projects, including budget development, project funding and delivery strategy, program communications and community involvement, branding, fleet procurement, and program standards.
Serve as the primary point of contact for BRT program with Metro leadership, elected officials, and other critical stakeholders.
Develop and manage budgets, initiate grant applications and partnerships to fund projects, and engage in transparent budget oversight.
Demonstrate excellent leadership, interpersonal and communication skills, and comfort managing multiple projects in a fast-paced environment.
Develop and manage of a team of professional staff in planning, designing, and implementing of RapidRide expansion projects.
Lead and facilitate large, matrixed, multi-disciplinary project teams independently.
Direct and oversee the performance of team members responsible for:
Preparing project charters and project management plans, including objectives, scope, schedule, and budget.
Procuring planning, and design and engineering consultant resources by developing scopes of work and RFP evaluation criteria, participating in selection processes, and negotiating contract terms.
Monitoring and managing scope, schedule, budget, resources, stakeholders, risk, and quality for assigned projects.
Support inclusive community engagement efforts related to projects that are aligned with Metro goals and objectives.
Develop interlocal agreements with other jurisdictions.
Prepare and present recommendations for transportation concepts, plans, and projects to a wide variety of internal and external audiences.
Give oral presentations and prepare written project updates to Metro and County Executive leadership, local elected officials, and community stakeholders.
Develop strong partnerships with local jurisdictional counterparts and a wide array of internal Metro divisions including but not limited to Capital Project Delivery and Engineering, Bus Operations, and Partnerships and Engagement.
Identify, track, and elevate risks to senior leadership as appropriate.
Facilitate operations planning necessary to prepare for starting bus service on new lines.
Perform other duties as assigned.
Bachelor’s degree in planning, engineering, public administration, OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge, and abilities required to perform the work.
At least five years of progressive responsibility managing transit or transportation projects including project initiation, planning, design, implementation, and/or closeout.
At least three years of experience leading project teams.
Experienced project manager and relationship builder with ability to:
Work collaboratively with internal and external stakeholders to develop solutions to complex problems.
Provide strong leadership, communication, and interpersonal skills including the ability to build and lead work teams and the ability to manage and resolve issues involving multiple interests.
Build and lead professional staff.
Work collaboratively and successfully with a variety of individuals from diverse backgrounds.
Manage and prioritize a diverse workload to accomplish tasks on defined timelines and in a fast-paced environment.
Provide a strategic mindset to align work with Metro’s mission, values, and goals.
Experience developing RFPs, negotiating, and managing consultant contracts.
Demonstrated technical writing skills showing the ability to effectively translate and interpret quantitative and technical information to non-technical audiences.
Experience working with the diverging opinions and viewpoints of elected officials, internal and external agency staff, and the public.
Able to communicate complex information effectively and simplistically (verbally, written, and visually) and adapt quickly to a multitude of interpersonal situations.
Proficient in Microsoft Office suite including Word, Excel, Outlook, Teams, and PowerPoint
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