Support for Military Families Impacted by Hawaii Wildfires

This webpage has key information to assist you and your family during this emergency. 

Navy Personnel: To fill out a needs assessment, click the red button below to be directed to NFAAS, the Navy Family Accountability and Assessment System: 

NFAAS Needs Assessment

Air Force Personnel: To fill out a needs assessment, click the red button below to be directed to AFPAAS, the Air Force Family Accountability and Assessment System: 

AFPAAS Needs Assessment

Army Personnel: To fill out a needs assessment, click the red button below to be directed to ADPAAS, the Army Disaster Personnel Accountability and Assessment System: 

ADPAAS Needs Assessment

FILING A CLAIM WITH THE NAVY FOR PERSONAL PROPERTY DAMAGE 

PLEASE VISIT THE DOCUMENTS LINK AT THE TOP OF THE PAGE FOR REQUIRED FORMS

1. If you suffered loss or damage to your personal property (vehicle, personal property, spoiled food) due to Maui Wildfires, you can file a claim if:
A. You are an active duty member, a reservist on active duty, or a civilian employee of the Department of Navy, and you are not considered a local inhabitant of the area.
B. The property was located in your assigned or authorized quarters, or located on base when it was damaged.
2. Claims packets for filing your claim with the Navy can be found on-line at http://www.jag.navy.mil. Click on “Claims” under “For Sailors and families” then select “Packets and Forms” on the right side of the screen. You will forward your claim to the Personnel Claims Unit (PCU) located in Norfolk, VA. The PCU help line is manned from 0630-1630 Eastern Time.
- The phone numbers are commercial (757) 440-6315, DSN 564-3310
- The fax numbers are (757) 440-6316 and DSN 564-3337.
- The email address is norfolkclaims@us.navy.mil.
You may also obtain claims packets and submit your claim to Branch Legal Assistance Office is located at:

• 850 Willamette St, 2^nd Floor
• Honolulu, HI 96818
• (808)473-0437
• Monday – Friday, 0800-1600

3. If you have private insurance covering your loss, you must make a demand against your private insurance carrier, include a copy of the insurance settlement, and submit it with your claim package. If the damages total an amount less than your deductible, you simply need to attach a current copy of your declaration page
showing the deductible. You must provide a copy of the claim you filed with your private insurance carrier.

Questions? Claims Help Line: DSN 564-3310
The help line is manned from 0630 – 1630 Eastern Time.

PLEASE VISIT THE DOCUMENTS LINK AT THE TOP OF THE PAGE TO ACCESS APPLICATION INSTRUCTIONS. 

HQ Air Force Aid Society (HQ AFAS) is providing immediate assistance:

Grants: to help with lodging, food, gas and other incidentals.

Eligibility:

*Air Force/Space Force members and their dependents

*Guard and Reserve Air Force/Space Force members (regardless of duty status) and their dependents

*Retired Air Force/Space Force members receiving retirement pay and their dependents

*Air Force/Space Force widows/widowers

*Dependent spouses and dependent-aged children of deceased Air Force/Space Force members (who died on active duty or in retired status).

Funds provided are for immediate need, but personnel will still be able to apply through normal process for additional assistance after assessment from FEMA, insurance and other resources. AFAS provides the emergency assistance to an applicant directly into their bank account through Zelle or ACH (funds transfer).  

AFAS Office information:

655 Vickers Ave., bldg. 1105, Honolulu, HI

(808)449-0301

Email: fsfr@us.af.mil

https://www.facebook.com/AFRCHawaii/

Defense Finance and Accounting Service Information on Evacuations Outside the Continental US: 

OCONUS Evacuations

Download the FEMA App 

PDF

Joint Travel Regulations- Chapter 6: Evacuation Travel