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Important Verint Upgrade Notice - Instructions for Community Owners
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Important Verint Upgrade Notice - Instructions for Community Owners
Verint
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Update:
The upgrade details are specific to the Verint application of APAN. The following instructions apply solely to Verint groups.
If your URL begins with
//community.apan.org/
, it indicates a Verint group, and you must follow the instructions below.
If your URL starts with
//sites.apan.org/
, it refers to a SharePoint site, and no action is needed.
-------------------------------------------
Hello APAN Users,
Starting at
2300
(new time is 2000) UTC on Friday, October 25, 2024, APAN will undergo a planned outage for the upgrade of our foundation software, Verint. During this period, APAN services will be unavailable. Please note that the upgrade date is subject to change.
Action Required:
This upgrade will require
community owners
to take specific actions to ensure their customizations are saved.
Reference the resources below for instructions:
PDF Guide:
Detailed steps are provided in the attached
PDF.
Training Video:
Watch the video on
Preparing for the Community Upgrade
.
Stay Informed:
To receive the latest updates, make sure you subscribe to our blog. Instructions on how to subscribe can be found
here.
We appreciate your patience during this upgrade. Thank you for using APAN!
Verint Upgrade info for Owners.pdf
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