News and Updates

Hello APAN Users,

We kindly ask that all users submit a Request for No Interruption (RNI) to the APAN helpdesk via the ticket system whenever planning exercises, conferences, workshops, or large-scale events where APAN applications will be utilized.

If you do not yet have an account, you will be prompted to create a ServiceNow account (more details here). Once your account is set up, navigate to "Request Something"…

Hello APAN Users! 

We ask that all users submit a Request for No Interruption (RNI) to the APAN helpdesk via the ticket system to notify us of any planned exercises, conferences, workshops or large-scale events in which any of the APAN applications will be used.  

If you do not already have an account, you'll be prompted to create a ServiceNow account (more info here). Once you have your ServiceNow account, click "Request…

MilSuite is a robust information sharing platform hosted by the US Army with a sunset date of March 31, 2025.

MilSuite users can find many, but not all, capabilities from MilSuite also on APAN.

The slide below offers a quick summary of the differences between MilSuite and APAN.

MilSuite users who wish to learn more about information sharing on APAN are encouraged to read the APAN Introduction slides https://community…

Aloha, APAN Users!

Below are a few reminders for all users about the APAN retention policy.

APAN is not an official records management system. 

Inactive communities will be deleted by APAN admins after 2 years of inactivity and are not recoverable.  Deleted groups/sites cannot be restored.   Prior notification to community owners will NOT be provided. 

Note that the term "content" refers to files uploaded, or new/updated entries…

Hello APAN Users,

The APAN Team is requesting your input.  Thank you to those that have already participated in the survey.

See below for details. 

APAN’s ArcGIS team is excited to announce the potential addition of a new application to the ArcGIS Platform.

ArcGIS Mission is designed to enhance mission management and situational awareness. This tool facilitates real-time collaboration through advanced geospatial…

Hello APAN Users,

APAN’s ArcGIS team is excited to announce the potential addition of a new application to the ArcGIS Platform.

ArcGIS Mission is designed to enhance mission management and situational awareness. This tool facilitates real-time collaboration through advanced geospatial capabilities, enabling users to create, share, and monitor maps, team statuses, and operational materials. With ArcGIS Mission,…

Hello APAN Users,

We are pleased to announce that the Verint upgrade launched this past weekend was a success! As with any upgrade, you will notice a few visual differences, new features, and of course, a few bugs.

Here's what you need to know:

New Features:

• Support for 48 new languages, bringing the total to 75
• Tour tips
• Membership access requests, invitations, and member approvals
• Ability to update your Disp…

Hello APAN Users,

 

It's official! Beginning at 2000 UTC (1000 HST, 1600 EDT) on Friday, October 25, 2024, APAN will undergo a planned outage for the upgrade of our foundation software, Verint.

 

Outage Video: Watch this short video for outage details.

• Customer support will NOT be available from Saturday 0000 UTC (Friday 1400 HST, 2000 EDT) through Monday 1200 UTC (0200 HST, 0800 EDT)

 

The upgrade details are specific t…

Hello APAN Users,

The previously announced APAN outage for the Verint upgrade scheduled for October 18-20 has been tentatively rescheduled to October 25-27. For more details, visit this link.

The Go/NoGo decision will be made later this week or early next week. Please keep an eye on this blog for further updates. The next announcement will include important instructions for Verint community owners.

To stay informed, ensure…

Announcements regarding APAN outages and upgrades are published by the APAN Support Team on this blog. APAN Users can subscribe to this blog to get email updates whenever a new blog post is published. This can be very handy when significant upgrades are launched on APAN like the Verint 12 upgrade coming soon: https://community.apan.org/support/b/blog/posts/verint-upgrade 

To subscribe to this blog, log in to APAN, visit…

 

Verint is the foundation software of APAN, and an upgrade is coming.

• Tentative launch date is scheduled to start on October 18, 2024, and run through October 20, 2024
• We ask that you DO NOT schedule any events during this time that would require access to APAN; with that said RNIs are not available through this time
• Please follow our News and Updates blog for upcoming announcements. https://community.apan.org/support…

Aloha, APAN Users!

Below are a few key reminders for all users about the APAN retention policy.

APAN is not an official records management system. 

Inactive communities will be deleted by APAN admins after 2 years of inactivity (or in the case of exercises, 2 iterations) and are not recoverable.  Deleted groups/sites cannot be restored.   Prior notification to community owners will NOT be provided. 

All community owners are…

IMPORTANT: A website spoofing APAN has been identified by APAN's cybersecurity team. It is IMPORTANT for ALL USERS to be extremely vigilant when logging in to APAN. Ensure you are logging into one of the following URLs:

• https://apan.org 
• https://www.apan.org 
• https://community.apan.org 
• https://passport.apan.org 
  
  DO NOT enter your username and password for APAN unless you are certain that you are on one of the URLs listed…

Hello APAN Users,

The APAN team has begun a complete review of ALL APAN Communities which will continue through the end of the year.

Key items for APAN community members and owners:

• ALL Inactive communities will be deleted without prior notice to users or community owners – see the blog post Retention Policy Reminder for details
• CUI content is only permitted on APAN with written approval from the APAN Technical…

Content marked CUI (Controlled Unclassified Information) is only allowed on APAN communities approved for CUI content by the APAN Technical Director. Those communities have a green banner marking the approval on each community page. 

Some categories of CUI are unallowed on APAN. Please see the APAN CUI SOP at this link ( https://community.apan.org/support/m/info/262862 ) for a list of those categories of CUI allowed and…

Where do I start to get help from APAN? Please don't hesitate to reach out if something isn't working as expected. If something is NOT broken and you need help navigating/using the platform, no worries—we have live training. ...

Aloha, APAN Users!

Below are a few key reminders for all users about the APAN retention policy.

APAN is not an official records management system. 

Inactive communities will be deleted by APAN admins after 2 years of inactivity (or in the case of exercises, 2 iterations) and are not recoverable.  Deleted groups/sites cannot be restored.   Prior notification to community owners will NOT be provided. 

All community owners are…

Would you like a deep dive into configuring APAN features? Would you like to request a topic for detailed training?

If so, please join in the upcoming series of APAN Subject Matter Expert (SME) Training!

Starting on Friday February 16 (kickoff postponed from FEB 2), a series of short, deep dives into specific APAN features will be offered as APAN SME Training.

Every Friday for the next 10 weeks, from 0830 - 0900 US Eastern…

Aloha APAN Users,

Effective Tuesday 20 February 2024, APAN's Account Disable Policy will change from 60 days to 35 days.  This means users must log into APAN at least once every 35 days to keep their accounts active. At day 36, accounts will be considered inactive and these accounts will then be disabled.

To reactivate a disabled account, users have two options:

• Self-service: Answer a few questions on the login screen…

Would you like a deep dive into configuring APAN features? Would you like to request a topic for detailed training? If so, please join in the upcoming series of APAN Subject Matter Expert (SME) Training! Starting on Friday February 2, a series of sho...

Aloha APAN Users,

Effective Monday 29 January 2024, APAN's Account Disable Policy will change from 120 days to 60 days.  This means users must log into APAN at least once every 60 days to keep their accounts active. At day 61, accounts will be considered inactive and these accounts will then be disabled.

To reactivate a disabled account, users have two options:

• Self-service: Answer a few questions on the login…

Great News Mappers! When adding data, the new Community Maps Search Integration capability has been added to the Verint Community Maps. You can now search for Feature Services within our APAN ArcGIS Enterprise, Esri's ArcGIS Online, and Esri'...

Hello APAN Users,

This is a VERY IMPORTANT announcement for ALL Adobe Connect Users!  Please read carefully:

In an effort to bring Adobe Connect room content into compliance with the APAN 2 year retention policy and prepare for the next upgrade, the APAN Team will begin deleting all documents and video recordings that have been uploaded/saved to ADOBE CONNECT ROOMS ONLY that are dated 2021 and older.

This cleanup is set…