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Knowledge Base (APAN9.0) Requirements for Using Adobe Connect
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Requirements for Using Adobe Connect

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Adobe Connect Minimum Requirements

APAN recommends that you test your computer prior to attending or hosting a meeting.  

You can test your computer by clciking the Adobe Test Link:  http://admin.adobeconnect.com/common/help/en/support/meeting_test.htm 

If the Adobe Connection or Flash Player test fails, please check with your location's System Administrator, or refer to the links below.

Adobe Connect Add-in

The Adobe Connect Add-in for functionality specific to meeting hosts and presenters on Windows and Mac is new.  

You will be asked to install the new Add-in when: 

  • You try to start/join a 9.5 meeting for the first time and have an older version of the Connect Add-in installed

OR

  • You invoke screen sharing, application sharing, or share PowerPoint (PPTX format) files and
    • Do not have the Connect 9.5 Add-in installed or
    • Do not have the latest version of the Connect Add-in installed

Check with your location's System Administrator to download here.

New Flash Player

Adobe Connect 9.5 leverages advancements in Adobe Flash Player technology improved audio, video and interactivity.  The minimum version required to attend meetings is 13.0, but is recommended to always use the latest version of Flash Player which can be downloaded here.  Check with your location's System Administrator if you do not have the rights to upgrade Flash Player.

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