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Knowledge Base (APAN9.0) Requirements for Using Adobe Connect
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Requirements for Using Adobe Connect

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Adobe Connect Requirements

Hardware, network, and system requirements to attend and participate in Adobe Connect sessions and to install the Adobe Connect server.

 

System Requirements to attend virtual sessions on various devices

WINDOWS

  • 1.4 GHz Intel Pentium 4 or faster processor (or equivalent)
  • Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512 MB of RAM (1 GB recommended)
  • Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
  • For HTML Client - Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (v42.0 & above)

MAC OS

  • 1.83 GHz Intel Core Duo or faster processor
  • 512 MB RAM (1 GB recommended) 
  • Mac OS X 10.12, 10.13 and 10.14
  • Mozilla Firefox, Apple Safari, Google Chrome
  • For HTML Client - Google Chrome (v70.0 & above), Apple Safari (v12.0 & above), and  Mozilla Firefox (v65.0 & above) 

LINUX

  • Ubuntu 16.04; Red Hat Enterprise Linux 6
  • No application support is available for Linux. Users on Linux can attend meetings in a browser.
  • Google Chrome
  • Adobe Flash Player 23.0

VIRTUAL ENVIRONMENT

  • Citrix XenApp 7.5 and 7.11
  • Horizon version 6.2

MOBILE

  • The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later
  • Some features may not be enabled in all Adobe Connect meetings if one is using an Adobe Connect Server older than version 9.4.2 (required for Custom pods)
  • Google Android 4.4 or later
  • Apple iOS: iOS 8.1.2 or later

PreMeeting Diagnostic Checklist

https://helpx.adobe.com/adobe-connect/using/connection-test-connect-meeting.html

Download the Adobe Connect Client

https://helpx.adobe.com/adobe-connect/get-started.html

 

 

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