You are currently reviewing an older revision of this page.

Requirements for Using Adobe Connect

[toc]

 

Adobe Connect Requirements

Hardware, network, and system requirements to attend and participate in Adobe Connect sessions and to install the Adobe Connect server.

System Requirements to attend virtual sessions on various devices

WINDOWS

  • 1.4 GHz Intel Pentium 4 or faster processor (or equivalent)
  • Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512 MB of RAM (1 GB recommended)
  • Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
  • For HTML Client - Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (v42.0 & above)

MAC OS

  • 1.83 GHz Intel Core Duo or faster processor
  • 512 MB RAM (1 GB recommended) 
  • Mac OS X 10.12, 10.13 and 10.14
  • Mozilla Firefox, Apple Safari, Google Chrome
  • For HTML Client - Google Chrome (v70.0 & above), Apple Safari (v12.0 & above), and  Mozilla Firefox (v65.0 & above) 

LINUX

  • Ubuntu 16.04; Red Hat Enterprise Linux 6
  • No application support is available for Linux. Users on Linux can attend meetings in a browser.
  • Google Chrome
  • Adobe Flash Player 23.0

VIRTUAL ENVIRONMENT

  • Citrix XenApp 7.5 and 7.11
  • Horizon version 6.2

MOBILE

  • The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later
  • Some features may not be enabled in all Adobe Connect meetings if one is using an Adobe Connect Server older than version 9.4.2 (required for Custom pods)
  • Google Android 4.4 or later
  • Apple iOS: iOS 8.1.2 or later

PreMeeting Diagnostic Checklist

https://helpx.adobe.com/adobe-connect/using/connection-test-connect-meeting.html

Download the Adobe Connect Client

https://helpx.adobe.com/adobe-connect/get-started.html

APAN uses 10.6 Adobe Connect On-premise

What do I do if I cannot download Adobe Connect 10.6?

Check with your System Administration team.

Why do I need to download Adobe Connect 10.6 HTML Client?

Hosting or Presenting meetings requires the Adobe Connect 10.6 HTML Client.  Adobe Connect is removing FLASH from their systems/software.  Flash can cause secuirty related issues, which is why you may not be able to download the client as DISA has recommended the removal and blocking of all FLASH applications.  You can contact the APAN Help Desk if you need assistance with other technical specifications; however, you will need approval from your internal System Administration team.

When APAN upgrades to 10.8, no download will be required.

If you are a participant in a meeting, do I need to download the 10.6 HTML Client?

No.  The 10.6 HTML Client does not need to be downloaded.  

What is the functionality included with the Adobe Connect 10.6 HTML Client?

https://helpx.adobe.com/adobe-connect/adobe-connect-html5-capabilities.html