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Knowledge Base (APAN9.0) Feature Content
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Table of Contents
  • +1. Account Administration
  • 1.2 Communities of Interest
  • -2. Verint Groups
    • Verint Group Overview
      • +Manage Group
      • -Group Content, Pages and Widgets
        • Create a Custom Page
        • +Add and Configure Widgets on Pages
        • Headers and Footers
        • Feature Content
        • Add a Tab to Navigation
        • Enable or Disable an Application
        • Export Group Content
    • +Applications
    • Verint Sub Groups
    • Widgets
  • +3. SharePoint Sites
  • +4. Features and Services
  • 5. Troubleshooting
  • +6. Support

Feature Content

[toc]

Featuring content promotes community participation by attracting traffic to content. Community managers can target content features to specific groups as audiences. The service provides out of the box support for blog posts, forum threads, wiki pages, media files, ideas, and calendar events. In release 9.0, content featuring is removed from the content creation or editing windows and relocated to the front-end user interface for community managers.

In this release, featured content provides feature start and end dates but has a default expiration date of 30 days; that is, it can't be featured indefinitely. When featuring content, the form allows you to select which group to feature the content to. Frequently, this would be carried out on the current group or for the entire community, but can be scoped to any group the owner has access to.

Content that is featured is displayed on the Featured Content Slider for the group where it is configured or the site. For example if content is being featured for a certain group, the content will only be displayed on that group's Featured Content Slider widget.

Who can Feature Content?

Group Owners

How can I feature content on my community?

There are two ways two feature content. 

1) Through the application

2) through the Featured Content Carousel/Slider Widget

Only those with the permission.  You must be an owner of the community.

How to add the Featured Content Widget to your Telligent Community

This widget provides information that you may want to ensure your users see this content immediately.

  1. Click the Page Management Icon, or the pencil, in the upper left corner.
  2. Click Manage Group Theme
  3. Click Edit this Page, a list of Telligent Widgets will appear and the page will enter edit mode.  There are two sections you can edit, Header and Body.  Whichever main part is in white, that is the space that is currently editable.  You can click on the header and that will change to white.  Make sure the body is where you are editing (body of community is white).
  4. Within the Page Management area, in the Find a Widget search box, type 'APAN - Featured Content Slider'
  5. Drag this widget to within the body of your community.  Do not put this feature in the header.
  6. Click the gear icon.  The configure the APAN Featured Content Slider window will open.  
  7. You can add up to five custom images with hyperlinks that will help guide your APAN Members to important content.
  8. You can adjust the background and foreground color, identify the transition you need, etc.
  9. Click Save
  10. Click Publish

Go back to your community.  You may need to refresh your page to see changes you made.

Featuring Content

When you are adding content to your community, you can also mark a post as featured content.   

An owner can feature a piece of content using the "More" drop-down list on the content page.

1.  Navigate to the content you wish to feature.

2.  Click More.

3.  Select Feature. The Feature dialog box appears.

4.  Select the start date in the Start featuring field (using the calendar selection tool).

5.  Select the end date in the End featuring field (using the calendar selection tool).

6.  Select the Feature group in the Feature in drop-down list:

a.  The site group - Will appear on a Featured Content Slider widget placed on the site home page.

b.  The current group  - Will appear on a Featured Content Slider widget placed on the current group's home page.

c.  The site group and current group - Will appear on a Featured Content Slider widget placed on the site or group home page.

You can view, change the dates on, change the target for, upload a file, and save or delete features.

View Features

To view features within an application:

1.  Navigate to the application (a blog, for example).

2.  Click Management panel > Manage blog. The Manage blog panel appears.

3.  Click Features. The Features panel appears.

4.  Click the desired feature. The configuration screen is displayed.

Change the Dates

To change the start and end dates for featuring content:

  1. Navigate to the desired feature as instructed in View features.
  2. Enter the new start date into the Start Date field, using the calendar.
  3. Enter the new end date into the End Date field, using the calendar.
  4. Click Save.

Change the Target

To change where a feature is displayed:

  1. Navigate to the desired feature as instructed in View features.
  2. Select a new entry in the Feature Targets drop-down list:
    1. Feature for site only - Only appears in the Featured Content Slider widget on the site home page.
    2. Feature in the current group only - Only appears in the Featured Content Slider widget in the group.
    3. Feature for site and group - Appears in the Featured Content Slider widget for the site and group.

Upload a file

To upload a file:

  1. Navigate to the desired feature as instructed in "View features."
  2. Click Upload file.
  3. Navigate to the desired file you want to upload.
  4. Click Choose or Open. The file is uploaded.
    1. Once the file is uploaded, you can Remove or Change the file.

Save the Feature

To save the feature:

  1.  Navigate to feature as instructed in View features.
  2.  Make the desired changes.
  3.  Click Save. The feature is saved.

Delete a Feature

  1. Navigate to the feature as instructed in View features.
  2. Click Delete. The feature is deleted.
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