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Knowledge Base (APAN9.0) 02 - Add, Invite, Remove Group Members
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  • +1. Account Administration
  • 1.2 Communities of Interest
  • -2. Verint Groups
    • Verint Group Overview
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02 - Add, Invite, Remove Group Members

[toc]

In order to add a user to a group, he user must be registered on APAN.

Add a user or role as a group member

Specific to this process, in order to add a user to a group, the user must be registered on APAN.

  1. On the group home page, click More.
  2. Click Manage Members.
  3. Click Add.
  4. In the Add form, start typing the user or role name. Search will find the user or role.
  5. Select the desired membership type in the Membership Type drop-down list. The options include:
    • Owner - This type of member can make membership, page layout, customization, and group-level changes or additions.
    • Manager - This type of member can manage other members or invite users. Notice the reduced options in Group Options widget.
    • Member - This type of member can participate in the group. Notice that the Group administrative actions do not appear for this membership type.
  6. Click Add Member(s). When the user signs in and clicks the group, he/she will see option appropriate to his/her group membership type.

Invite a user by username

Specific to this process, in order to add a user to a group, the user must be registered on APAN.

  1. On the group home page, click More.
  2. Click Invite.
  3. Enter the username in the User Name(s) or Email Address(es) field. Separate multiple names with commas.
  4. Select the Membership type.
  5. Optionally, type a message in the Message field.
  6. Click Send invitation(s). When the user signs in, accepts the invitation, and clicks the group, he/she will see option appropriate to his/her group membership type.

Invite a user by email

  1. On the group home page, click More.
  2. Click Invite.
  3. In the Invite form, enter the email address(es) in the User Name(s) or Email Address(es) field. Separate multiple addresses with commas.
  4. Select the membership type in the Membership Type drop-down list.
  5. If desired, enter a message to the user in the Message field.
  6. Click Send invitation(s). When the user signs in, accepts the invitation, and clicks the group, he/she will see option appropriate to his/her group membership type.

Remove a group member

  1. On the group home page, click More.
  2. Click Manage Members.
  3. Locate the user's avatar and click Edit. 
  4. Click Remove member. Removing a group member does not delete him/her from the community. So you won't be prompted to reassign his/her files, because the files still belong to the user.
  5. Alternatively, to remove all group members, click Edit all and then select Remove all.

Remove all group members

If your group type changes to Joinless, all users who are members, will be removed.

Joinless communities work best for website type communities where group members are not required.  Joinless communities still must be managed by owners.

Only owners can upload content to Joinless communities.

Deleting Original Owner/Creator of Adobe Connect Room

***CAUTION: If an owner who created the Adobe Connect Room in Verint is removed from the Verint Community, the entire room, with all of the content will also be deleted. Ensure, you do not delete or remove the original created of the community. CAUTION***

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