Due to the COVID-19 pandemic, you must call to make an appointment for your visit.  Walk-ins are not allowed.  To make an appointment, please call 317-212-4430.  Note, we are only scheduling one day out. For COVID-19 guidance specific to Department of Defense ID cards, please click here.

Promotion or Demotion

Here are the necessary procedures to follow to obtain a new identification card due to promotion/demotion:

  • Promotion: New ID cards are issued to Service Members promoted to E-4 and above. Required documents include promotion orders, old ID card and another valid form of identification. Social Security Card or Original Birth Certificate.
  • Demotion: Required documents include DA Form 4187, reduction orders, or a memorandum showing new rank and effective date.
  • Office: (317) 212-4430
  • Fort Ben Harrison ID Card Office
  • 8899 East 56th Street
  • Indianapolis, IN 46249