Reminders for Community Owners - Retention Policy

Aloha, APAN Customers!

As we near the end of FY21, here are a few key reminders for everyone about our retention policy. All community owners are required to acknowledge that they've reviewed the Community Owner Guidelines (regarding overarching DOD information security policies, management of content and members) as well as the APAN Application Governance, which states the following in section 2.A.4: 

• ..."inactive communities will be deleted by APAN admins after 2 years of inactivity (or in the case of exercises, 2 iterations) and are not recoverable"

More information is contained within our KB articles: Inactive for > 2 years = Communities with no new content or files uploaded within the last 2 years will be permanently deleted with no advance notification.

• Verint Community Groups: https://community.apan.org/support/w/kb/19113/telligent-group-overview/#Understand_APAN_Retention_Policy
• SharePoint Sites: https://community.apan.org/support/w/kb/31312/sp-sites-overview-2013/#Understand_APAN_Retention_Policy 

Note that the term "content" refers to files uploaded, or new/updated entries to applications such as Verint blogs, wikis, forums and SharePoint lists & calendars, etc. Content does not include updates to the membership. To clarify, membership additions or changes do not constitute "activity" within a community.

Thank you for your attention to this matter as your APAN team works to perform maintenance and cleanup of inactive communities. Deleted group/sites cannot be restored. Please contact us if you have questions or need assistance.

Mahalo,
Your APAN Application Service Provider & Customer Engagement Team