Your APAN Username is the name you use to log in to your APAN account. Typically, the Username is a combination of your First Name and Last Name. Your username is used during the log in process.
APAN usernames cannot be changed. You'll need to create another account if you want to change your username.
Tips For Creating A Strong Password
If you forget your password follow these steps:
*If you are using the alternate email recovery, please also check your alternate email.
No need to panic! We make it easy for you. If you are being prompted for your old password, just click forgot password and go through the steps in the above FAQ.
I want to update my password. How to do change it?
Please update your password! A notification is sent 7 days prior to the password expiration. The email notification contains a link to the password expiration page which allows you to change the password.
According to DOD IA regulations (STIG V-6130), all passwords must expire after 60 days.
A security image protects your APAN account. You should see your security image every time you log in. This helps you know that it’s really APAN and not a fraudulent, look-alike site. To avoid password phishing, only enter your password if the image is the same as the one you selected.
Do not login. Contact APAN Support for immediate assistance.
To change your security image:
Two-factor authentication adds an extra layer of security to your APAN account. When enabled, you will be required to enter an authentication code in addition to your username and password when you sign in. The code is sent to your preferred email address when you sign in from an unknown location.
Phishing phone calls, email messages and websites attempt to steal information by collecting your username, password or other personal identifiable information pretending to be trustworthy and legitimate. Phishing is usually carried out by email-spoofing or instant messaging and often directs users to click on a link and enter personal information.
APAN will not send emails asking you to update information. Treat all unsolicited emails with skepticism.
Links: If you see a link in an email message, do not click it. Without clicking on the link, confirm the URL at the lower left of your screen by hovering over the link with your cursor. Does the URL in the link match the URL address when you hover over it? If not, contact APAN Support.
Threats: At no time will APAN close your account if you do not respond to an email message. Do not click on any links, confirm the URL as mentioned above. If you receive an email like this, contact APAN Support.
Spoofing: Graphics or links in email that appear to be connected to legitimate websites but actually take you to phony sites or pop-up windows will not use APAN URLs. Do not click any link, confirm the URL as mentioned above and contact APAN Support.
Spear Phishing is a type of phishing attack that focuses on single user or department within an organization, with the appearance of being addressed from someone within the company in a position of trust and requesting information such as login IDs and passwords.
At no time will APAN request this information. If you receive information similar, please confirm with your group/site owner and contact APAN Support for further assistance.