This section discusses email and notifications pertaining to your APAN Account. See more information on receiving live alerts, emails, or subscriptions per content related updates see the related information below.
Your registered email is the email address you used when you registered for an account. It is used primarily for account administration including retrieval of username, password reset, and account verification purposes.
In the event this process cannot be performed, you will need to provide a security validation directly to APAN Support.
You may do this by selecting one of the following ways.
No, your registered email is private and is not shared.
APAN's recovery email allows users to add another email to your account. This email is used in case you get locked out, APAN will send an email to the alternate, recovery email, to assist you recover your username or password. The recovery email works as a backup. We will also use your recovery email to communicate with you in case you get locked out of your account.
If you added a recovery email account, please check that email. You will be able to reset your password using that email address.
Please contact APAN Support.
No, you do not have to use a recovery email; however, having on makes it easy for you to gain access if you're traveling and do not have access to your primary email account.
When you're on the page, select NEVER under the "Remind me later" drop down.
Simply click your username on the top, right-hand corner and select My Community Profile. It will take you directly to your APAN Profile. We recommend adding a Recovery Email so you don't have to keep doing this and you will have a way to manage your account if you are traveling away from your email.
Your public email is used within the APAN community so that others may contact you directly.
You may receive email notifications for various items.
Please update your password! A notification is sent 7 days prior to the password expiration. The email notification contains a link to the password expiration page which allows you to change the password.
A new APAN community may have been created. You are requested to be a participating member by someone you likely know. If you receive an email, identify who the group owner is, and verify if that individual is someone you work with. Or, you can ask other colleagues if they received something similar.
With the APAN 8 upgrade, you may need to adjust your Verint Group Notifications.
The Notifications tab of Settings lets you specify how and when you want to be notified of events. By default, users receive notifications when any triggering activity occurs. On your notifications tab, you can choose whether or not to receive notifications for all, or none of the notification types.