APAN Training

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Community Owner Training

• If you are an owner of an APAN Community and would like to request further training, please review the details at APAN University.

Is there a registration or RSVP required to join a training session?

• Daily training and new owner training does not require a reservation.  Training details are located at APAN University.   For customized training, please submit a ticket.

What time zone is used for this training?

• US Eastern Time is the time zone for daily training and custom training sessions.

I'm in the session, but it does not appear to be starting, what do I do?

• If the webinar does not start as expected, contact the APAN Help Desk or submit a ticket.

What do I need for the training session?

• We recommend a reliable internet connect to be able to participate within each session. 

What are the Client System Requirements?

• http://www.adobe.com/products/adobeconnect/tech-specs.html

 APAN University Troubleshooting Tips

• Close other internet browser tabs/windows or desktop applications to improve performance
• If the Connect room does not open, log out of APAN Community (https://community.apan.org), then open the Connect room again without logging in to Community first.
• Check for more troubleshooting information using the Adobe Help Guide: http://help.adobe.com/en_US/connect/8.0/using/connect_8_help.pdf
• If you need further assistance, contact the APAN Help Desk.

Where do I find further assistance with Adobe Connect? 

• Discover more information under the Feature & Service section within the APAN Knowledge Base.

(Information last reviewed on 29 June 2023)