MG Files and Folders

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Member: File & Folders

I don't see the file and folder capabilities, what do I do?

If you're not a group owner, ask your group owner to turn the feature on.

Who can create files and folders for content?

Group Owners

Owner: Files & Folders

Turn the File and Folders Feature On

Refer the Group Options and Settings page within the KB.

Create Files and Folders

Ensure file and folders feature is turned on. Click the link above.
Within your media gallery, click New. A drop down will appear.
Click Files & folders
Complete the form to create the folder you with to.

Manage, Edit, or Delete Files and Folders

Moving Content and Files to other Folders

Go to the folder you need to edit.
Click Edit.
Find the Folder column, click the red x icon.
Select the destination folder from the type-ahead result list.
Click Post. The file will then move to the corresponding folder you named.

Upload Multiple Documents

Can you upload multiple files at the same time?

Yes, from your desktop, drag and drop the files you wish to upload. You may wish to move these files to corresponding folders. Be certain the content matches the folders you desire.

NOTES: If using the multiple file "drag & drop" method, the total size of all files must not exceed 40 MB

Delete a Folder

Go to the parent folder.
Click Options under the folder.
Select delete.

Sharing Files and Folders

Can I share my files and folders with my subgroups or other groups?

Yes. Files and folders can be shared across Groups you have permissions for.

How do I share my files and folders with another group?

As a group owner, ensure the Media Gallery File List widget is added to the page you wish to share the content with.
Once the widget is added click the pencil to configure the widget.
Select the group/media gallery you wish to pull the content from. If you do not see the content you're looking for you may not have permissions. Contact the Group's Owner to add you.
If you wish to push the files to other subgroups, check the box to do so.
Click Save.

Why am I seeing duplicate content names within my Media Gallery?

Check to see if the files are shared. You may have two different documents with the same name. Check to see if the Media Gallery contents were posted twice.

Why can I not see the content in the Media Gallery?

Ask the Group Owner if the content is being pulled from another location? You will need to have permissions in both locations to see the content.

Can I translate the content in my Media Gallery?

Yes. To do this, see the translate section.

What is the document File Size for Telligent?

The APAN maximum individual size upload limit for Telligent is 100 MB.

Why won't my document upload?

Document uploads depend on the entire system and YOUR network to upload content. Often times, if internet is slow or there are network constraints this may cause end-user issues in not being able to upload larger file sizes. Here are a couple of things you may wish to try:

- upload large content files during non-peak timeframes

- turn your document into a PDF assist in truncating the file size

Why won't my video file upload?

Video files are often gigantic. If you cannot break your video into segments, consider posting your video to a streaming service like DVIDS or YouTube.

APAN does not provide video streaming as a service at this time.