Group Owners can manage tags in all applications that previously implemented the tag moderating interface (that is, in blogs, forums, and media galleries).
The tag service is built deeply into the Verint user experience in ways you're probably already familiar with, helping users to organize or locate content to create and incorporate discussions. When a user clicks a tag, he/she is served up all content using the same tag. This information can deepen understanding and inspire more interaction with the community. Tagging contributes to community participation by linking discussions within a single group application or across the community, encouraging topic exploration.
Tags are also indexed by search.
When creating or editing content, tags can be specified or edited within the Tags field of the create/edit form. Additionally, [Hashtags|hashtags] can be placed within the body of most content.
A tag is a keyword or term used to categorize and organize post(s). It links one post to others containing related information. Tags give you flexibility in structuring your website and help you map information. They also make the information in your site more accessible to users.
For example, a tag cloud widget can be used on an application home page, group home page, or the site home page. In each case, it scopes to that content. The tags listed in the cloud could be used in any and all of a group's applications in varying numbers. If you click the smallest tag from the cloud, you would see the two posts in the group containing this tag. If the tag appeared in a site home page tag cloud, clicking the tag would take you to all posts on the site (including in all groups/applications) containing that tag.
You can view the the content item where a tag is used; rename it, remove it from a post, or delete it entirely.View where a tag is used
To view where a blog tag is used:
1. Navigate to the application (for example, a blog).
2. Click Management panel > Manage blog. The Manage blog panel appears.
3. Click Tags. The Tags panel appears.
4. Click Content item for the tag. The content item is displayed.