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Join as a first-time Adobe Connect user

New users, who log in for the first time, are guided through the user interface depending on their role in the system. The rules that govern a new users’ destination in Adobe Connect, upon their first login, are listed below.

Owner/Host Note: In a new user account, if a meeting is created in the My Meetings folder, the new user is taken to My Meetings folder, instead of a system generated meeting room.

Join a meeting

Attendees join a meeting as a guest or as a registered user, depending on the options chosen by the meeting host.  APAN Best practices are for all APAN users to join meetings as a registered user.

If your connection to the server fails, Adobe Connect displays an error message. It provides a link to a test wizard, which leads you through a series of steps to test your connection status.

1. Do one of the following:
   • If you have been invited to a meeting by someone in your organization, on the Adobe Connect Home tab, click My Meetings. In the list of meetings on the left, locate the meeting you want to join and click Enter.
   • Click the URL for the meeting, most likely received in an email or instant message.
2. Log in to the meeting room as either a guest or an Adobe Connect user:
   • Select Enter as A Guest. Type the name to be used as your identifier in the meeting. Enter appropriate values in the guest access fields, for example email id and contact number and click Enter Room.
   • Select Enter with Your Login and Password. Enter your login name and password. Click Enter Room.

Connect directly opens the room in the HTML client if the app is not installed.  If you do not have the app installed, check with your local System Administrator.

Once you enter the room through browser application, you are prompted to download the app. You can click on the Download app to install the new CEF-based installer. The CEF installer gets downloaded and the user can switch into the meeting using the CEF application. 

If the user clicks on Cancel and decides later during the meeting to switch to CEF application, he can click on the options menu at the right side of the screen, and choose Switch to Desktop Application, and then download Adobe Connect.

Note:  Adobe will continue to support any server prior to 11.0 for the existing customers. That means, existing customers may continue to open their meetings successfully in this application.

Switch to Classic View

Users who wish to view the classic experience while in the meeting may click Switch to Classic View from the options menu at the right side of the screen. To exit the classic experience and return to the modern experience, click Switch to Desktop Application.

Meeting Audio

Meeting hosts have control over how the audio portion of your meeting is conducted.  Depending on how the meeting host set up the meeting, depends on how you will respond.  You can hear meeting audio through your computer speakers or headset.  If a meeting attendee is speaking, you will see a microphone icon next to their name within the attendee roster.

Change your status

Within a meeting, you can also change your status to provide feedback to the presenter and other attendees.

• To change your status, click the arrow on the Status Options drop-down list on the Application Bar and select your desired status option.
• If you select an option above the line such as Agree or Step Away, your status remains until you chose Clear Status.  If you chose an option below the line such as Speed up or Applause, your status automatically clears itself after a number of seconds.
• When you set your status, an icon appears next to your name in the Attendees pod.

Chat

• To send a message to everyone, simply type your message in the chat pod and select enter.
• If the meeting host has enabled private chat, you can send messages to a specific attendee or group within the meeting. 
  • To do this, use the Attendees pod to hover over the name of the attendee you’d like to chat with, and select Start Private Chat. 
  • Alternatively, you can use the Pod Options menu in the top right-hand corner of the pod to select an individual or group by clicking Start Chat With. 
  • Private chat messages show up in additional tabs to make it easy to distinguish between private and public chat.
• If the host is using a Q&A pod instead of a Chat pod, then all messages are moderated, and private chat is not available.

For More information and to Get Started

Not everything in this article may apply to APAN's On-Premises, 11.05 Adobe Connect version.

https://helpx.adobe.com/adobe-connect/get-started.html

(Information last reviewed on 26 June 2023)