Requirements to Use AC on Various Devices

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WINDOWS

For meeting application

• Intel Core 2 or faster processor (or equivalent)
• Windows 10 (64-bit, Windows 10 'N' Edition users must install the 'Media Feature Pack' before installing the application.)
• 1 GB of RAM (2 GB or higher recommended)

For HTML Client

• Intel Core i5 or faster processor (or equivalent)
• Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
• 2 GB of RAM (4 GB recommended)
• Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (Chromium) (v79.0 & above)

MAC OS

For meeting application

• 1.83 GHz Intel Core Duo or faster processor
• 512 MB RAM (1 GB recommended) 
• Mac OS X 10.13, 10.14 and 10.15

For HTML Client

• Intel Core i5 or faster processor (or equivalent)
• Mac OS X 10.13, 10.14 and 10.15
• 2 GB of RAM (4 GB recommended)
• Apple Safari (v12.0 & above), Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Microsoft Edge (Chromium) (v79.0 & above)

LINUX

For HTML Client

• Ubuntu 18.04; Red Hat Enterprise Linux 7
• Google Chrome
• No application support is available for Linux. All features enabled in HTML browser except screen sharing.

VIRTUAL ENVIRONMENT

• Citrix XenApp 7.11

Additional requirements

Connection: Minimum 512 Kbps for meeting attendees

Connection: Minimum 1 Mbps (wired connection recommended) for Adobe Connect meeting hosts, presenters, administrators

(Information last reviewed on 27 June 2023)