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Knowledge Base (APAN9.0) Requirements to Use AC on Various Devices
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Table of Contents
  • +1. Account Administration
  • 1.2 Communities of Interest
  • +2. Verint Groups
  • +3. SharePoint Sites
  • -4. Features and Services
    • -Adobe Connect 11.2.2
      • +AC for Particticpants
      • +AC for Owners, Hosts and Presenters
      • Manage Participant Permissions
      • -AC Troubleshooting
        • Download Adobe Connect
        • How do I tell if someone is still using Flash?
        • Requirements to Use AC on Various Devices
      • +Adobe Connect Training & Videos
      • Adobe Connect FAQs
      • Using VOIP with Adobe Connect
    • +Chat
    • +Maps and ArcGIS
    • Metrics and Analytics
    • Translate
  • 5. Troubleshooting
  • +6. Support

Requirements to Use AC on Various Devices

[toc]

WINDOWS

For meeting application

  • Intel Core 2 or faster processor (or equivalent)
  • Windows 10 (64-bit, Windows 10 'N' Edition users must install the 'Media Feature Pack' before installing the application.)
  • 1 GB of RAM (2 GB or higher recommended)

For HTML Client

  • Intel Core i5 or faster processor (or equivalent)
  • Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 2 GB of RAM (4 GB recommended)
  • Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (Chromium) (v79.0 & above)

MAC OS

For meeting application

  • 1.83 GHz Intel Core Duo or faster processor
  • 512 MB RAM (1 GB recommended) 
  • Mac OS X 10.13, 10.14 and 10.15

For HTML Client

  • Intel Core i5 or faster processor (or equivalent)
  • Mac OS X 10.13, 10.14 and 10.15
  • 2 GB of RAM (4 GB recommended)
  • Apple Safari (v12.0 & above), Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Microsoft Edge (Chromium) (v79.0 & above)

LINUX

For HTML Client

  • Ubuntu 18.04; Red Hat Enterprise Linux 7
  • Google Chrome
  • No application support is available for Linux. All features enabled in HTML browser except screen sharing.

VIRTUAL ENVIRONMENT

  • Citrix XenApp 7.11

Additional requirements

Connection: Minimum 512 Kbps for meeting attendees

Connection: Minimum 1 Mbps (wired connection recommended) for Adobe Connect meeting hosts, presenters, administrators

(Information last reviewed on 27 June 2023)

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