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Knowledge Base (APAN9.0) Using VOIP with Adobe Connect
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Using VOIP with Adobe Connect

[toc]

Does APAN provide other options other than VOIP?

APAN Did not purchase the license for integrated audio conferencing / teleconferencing, using Universal Voice or advanced telephony. 

Currently, APAN uses the out-of-the-box VOIP technology.

Are there any caveats with using VOIP?

Yes, when using VOIP not all participants have the required hardware such as speakers or a microphone. 

 

How do I request Telephony Service for future use on APAN?

 Contact the APAN Help Desk.  Explain your user case.  Your request will be reviewed.

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