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Knowledge Base (APAN9.0) Using VOIP with Adobe Connect
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Using VOIP with Adobe Connect

[toc]

Does APAN provide other options other than VOIP?

APAN Did not purchase the license for integrated audio conferencing / teleconferencing, using Universal Voice or advanced telephony. 

Currently, APAN uses the out-of-the-box VOIP technology.

Are there any caveats with using VOIP?

Yes, when using VOIP not all participants have the required hardware such as speakers or a microphone. 

 

Can I utilize my own conference line with Adobe Connect sessions?

Yes, you can utilize your own conference line.

  1. Go to your meeting.  Click Manage Meeting.  The Adobe Connect management console will open.
  2. Click Edit Information
  3. Under the gray bar, titled Audio Conference Settings, click the "Include this Audio Conference with this meeting" radial button.  Since APAN does not provide Audio Profiles, currently, skip editing Audio Profiles
  4. Add your conference phone number.
  5. Add your Moderator Code, include any symbols such as an asterisks or pound symbols as required.
  6. Add your Participant Code, include any symbols such as an asterisks or pound symbols as required.
  7. Click Save.
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