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Knowledge Base (APAN9.0) Likes
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  • +1. Account Administration
  • 1.2 Communities of Interest
  • -2. Verint Groups
    • Verint Group Overview
    • +Applications
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      • Hashtags/Tags, Likes, Mentions, and Ratings
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Likes

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Likes

Likes are used to express a positive opinion on content. The service promotes content quality and ranking.

Using likes, all community members have the ability to express positive sentiment. When members like a piece of content, status message or comment, they promote its rank in the community and increase its influence.

Content can only be liked once by each user, and likers can remove their likes. Liking by anonymous users is not supported.

Liking differs from rating in that:

  • Liking tells you whether or not others like content ,and who else liked it.
  • Ratings supply you with a quality judgment scale, and could be considered a more objective content quality measure.

When a piece of content (or status/comment) is liked, the message below it displays a full count of likers and a full list of liking users (in a pop-up window when you mouse over the number of likers)

  • Only you liked - "You like this."
  • You and two others have liked - "[Liker display name] and 1 other like this," where [Liker display name] is the last person who liked.

Liked content can be seen on the Liked Content widget. The platform sends users Notifications if someone likes their content, status message, or comment. A user can view his/her own like notifications in the Notification Queue or in Live Alerts, as well as the profile > Likes tab.

(Information last reviewed on 23 June 2023)

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