Hashtags

[toc]

Hashtags encourage users to spawn new conversations out of existing ones or incorporate others' conversations into a current one. They contribute to reputation and content quality scores as well as user community standing by increasing views of similarly hashtagged content.

• Hashtags are indexed by search.
• Hashtags in rich text editors are not supported in Internet Explorer 8 and versions backward. They are supported in Internet Explorer 9 and above.

Verint/Telligent Community's hashtag feature helps you broaden discussions with fellow community members by joining discussions.

How Hashtags Work

• When you enter a hashtag into the body of a post, reply, comment, or status message and begin typing the term, The Verint platform searches for and suggests similar hashtags. For example if you type "#sum" into a post, Verint looks for any other hashtags on the site that contain "sum" and offers a drop-down list of hashtag(s) for you to choose from.
• Hashtags don't have to be previously used. For example if "#sum" has not been used in any previous hashtag, Verint will offer to hashtag the term as you type it ("#sum," "#summ," #summe," or "#summer").
• If you enter a # (pound sign) before a term, you must select the hashtag from the generated list in order for the content to be indexed on that hashtag. If you choose not to select a hashtag from the list, the term is treated like any other term in search results.
• Entering a hashtag in the search field will return only hashtagged terms. Entering the term without the # will result in finding both hashtagged and unhashtagged content.

Special characters can't be used in hashtags.

What you can hashtag

You can add hashtags to the following content:

• Comments
• Forum threads
• Forum replies
• Blog posts
• Gallery posts
• Wiki pages
• Status messages
• Applications 
• Groups
• Users

Finding hashtagged discussions

When you click on a hashtag in content, you see a filtered, contextual list of content containing that hashtag.

If the term is used on your site without a hashtag, it's not added to the list of hash tagged content.

(Information last reviewed 23 June 2023)