The Verint platform mention service incorporates a member's username, a group name, or an application name into messages and comments. After the post is saved, the mentioned name turns into a link. Others can follow the link to the user's profile or to the home page. With profile or group information, other community members can determine whether they'd like to add the mentioned user as a friend or follow, or whether they'd like to join or subscribe to the mentioned group.
Upon being mentioned, the user or group receives a notification and the mention is displayed in their Mentions tab. They can also receive live alerts about mentions. For groups, the mention appears in the Navigation widget Mentions tab and the Group - Links Mentions tab.
A registered user can mention community members by their username or display name, group names, or applications from the following inputs:
Verint uses mentions to incorporate a community member into status messages, content, or comments.
Using the @ symbol, you can create a link from a username, group name, or application name inside a post, comment, reply, or status message. The mention will alert users or group members that they've been added. Note that mentioning is optional. You can still type a name in content without creating the link.