Place a Meeting on Hold and How to End a Meeting

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Place a meeting on hold and how to end a meeting properly

Hosts/owners can place participants on hold to temporarily restrict meeting room access to hosts and presenters, letting them prepare materials. Audio conference calls are placed on hold.

Hosts can end a meeting to remove everyone, including hosts, presenters, and participants.

1. Select Manage Access & Entry > Place Participants on Hold from the drop-down next to the Meeting room name on the title bar.
2. Revise the message for participants, if you want, and click Place on Hold to place the meeting on hold.

Attendees who log in to a meeting that is on hold automatically enter when the meeting resumes.

End a meeting

1. Click End Session button at the top right of the webinar window. 
2. Revise the message for the attendees if you want and click End Now to close the session for all the attendees.

If you click Save Message, the meeting will NOT end. You will return to the meeting interface.

3. If you check the box beside Open this URL for all attendees after session ends and enter a URL at the bottom, that address will be presented as a link for mobile users. For other users, a new browser window will open to this site.

Note:  Participants and guests will not be able to enter the room until a Host opens the room.

NOTES:

• APAN has a limited number of licenses for Adobe Connect Meetings.  By ending the meeting appropriately, you are releasing licenses that another organization can utilize.   If you “X” out of the meeting, you are not releasing the license. 
• Additionally, if you NEVER shut off your meeting, the database will eventually become corrupt.  The memory can only last so long in an "always on capacity."  You will lose your content and settings.  The room will need to be rebuilt from scratch.  Ensure you end your meeting properly.
• If you are using your room during 24/7 operations, Adobe Connect recommends that you shut down your room for at least 15 minutes every day. This will avoid your room from being corrupted and needing to recreate the room from scratch.  

Save an On Hold or End Meeting message for future use

You can write an On Hold or End Meeting message without interrupting the meeting. This feature lets you compose the message during the meeting and then send it at the appropriate time.

1. Select Manage Access & Entry > Place Participants on Hold from the drop-down next to the Meeting room name on the title bar.
2. Revise the message in the message box.
3. Click Save Message to save the message for future use and return to the meeting.

Restarting a meeting that is on hold or ended

1. In the upper-right corner of the meeting room, click Resume in the Participants placed on hold window. 

Note:  If you’ve closed that window, choose Manage Access & Entry, and deselect Place Participants on Hold.

Working with notifications and requests

Pending requests and notifications are displayed in the menu bar. This feature gives you a unified view of requests and notifications, and you can act on them. Notification and request icons display if you have pending requests.

A. User entry request B. Raise hand request C. Recording notification 

Click a request or notification button to view details and respond as required. Raise hand requests and access requests are indicated separately. Other notifications are displayed under the bell icon.

(Information last reviewed on 27 June 2023)